• Frequently Asked Questions

    Q: How many ProFirst Certified shops will be in my area?
    A: Shop density is based on Honda and Acura units in operation in any given area. American Honda has calculated the optimum number of shops in each area to meet consumers needs while retaining the value of the ProFirst brand.

    Q: Is OEConnection’s CollisionLink use still required for the ProFirst Certified program?
    A: The use of CollisionLink is still supported and encouraged by American Honda but it is no longer required for the ProFirst program.

    Q: As a ProFirst Recognized shop, will I automatically be changed over or “grandfathered” in to the ProFirst Certified program?
    A: Because of the nature of the program, each shop must individually re-apply.

    Q: As a multi-shop operator, can I get a break on the price?
    A: Each shop receives the same program benefits delivered through the same infrastructure and same number of support personnel and thus the cost to every shop, large or small, dealer or independent or MSO or individual, is the same.

    Q: How long does it take to get Certified?
    A: It depends. A shop that meets all the program requirements could be Certified in as little as 30-45 days.