Honda Program Requirements
Basic Knowledge and Skill RequirementsIn order to qualify, and continue to be qualified for the ProFirst Certified program, your shop must be at least one of the following:
I-CAR Gold Class Professionals shop
VeriFacts VQ or Medallion shop
Training RequirementsAt least two structural technicians and at least one estimator must complete the Honda / Acura specific training as provided by I-CAR. All Honda / Acura classes are available on-line. This could include up to 11 classes through 2017.
CSI SystemShops must maintain a Customer Care (CSI customer contact) system.
Tools and EquipmentHave and maintain tools and equipment as required by American Honda. (See separate sheet.)
Facility StandardsMaintain prescribed facility standards including but not limited to cleanliness, adequate customer parking, safety, security, work processes, and customer communication.
Third-Party InspectionsTo determine a shop’s initial qualification, and for each succeeding year that shop chooses to participate, shops will be inspected by a third-party independent auditor.
Program CostThe cost per shop per year is $2,700.