Basic Knowledge and Skill Requirements
In order to qualify, and continue to be qualified for the ProFirst Certified program, your shop must be at least one of the following:
I-CAR Gold Class Professionals shop
VeriFacts VQ or Medallion shop
A shop may satisfy the Honda/Acura specific training via option #1 or option #2 below. Each role must complete the Honda/Acura specific training as provided by I-CAR, on-line via I-CAR's website. One person may not satisfy the requirements for multiple roles.
1. At least one structural technician, one nonstructural technician, and one estimator.
2. At least two structural technicians and one estimator.
Shops are required to have at least one technician (preferably a structural technician), complete the ST035L01 M.I.G Brazing Hands-On Skill Development course offered by I-CAR.
Shops must maintain a Customer Care (CSI customer contact) system.
Tools and Equipment
Have and maintain tools and equipment as required by American Honda. (See separate sheet.)
Maintain prescribed facility standards including but not limited to cleanliness, adequate customer parking, safety, security, work processes, and customer communication.
To determine a shop’s initial qualification, and for each succeeding year that shop chooses to participate, shops will be inspected by a third-party independent auditor.
The cost per shop per year is $3000.